Frequently Asked Questions
Everything you need to know about your Lycette Designs experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing your tracking number so you can follow your package's journey.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please note that custom or personalized designs are final sale and cannot be returned.
Do you ship internationally?
Yes, Lycette Designs ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for your convenience.
How can I ensure the quality and care of my items?
Each product comes with specific care instructions. Generally, we recommend following the label guidelines to maintain the integrity and longevity of your Lycette Designs pieces.